Privacy policy

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1) Introduction

We, Apps with love AG, provide IT services and operate the appswithlove.com website. This privacy policy governs the processing of personal data of website visitors, customers, suppliers as well as other interested parties with whom we have business contact (hereinafter collectively referred to as the "users") by us as the data controller within the meaning of the Swiss Data Protection Act. The current services of third-party companies that we use can be found under "Transparency notice on the use of third-party services". The responsible handling of data and the protection of your personal data is important to us.

This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DPA") and the revised Swiss Data Protection Act ("revFADP"). However, whether and to what extent these laws are applicable depends on the individual case.

2) Contact Data

The controller is:

Apps with love AG
Landoltstrasse 63
3007 Bern
+41 31 333 01 51
info@appswithlove.com

3) Personal data that we process

3.1) Use of our services

We primarily process personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved or that we collect from their users when operating our websites, apps and other applications. Personal data is understood to be all information that relates to a specific or identifiable person. This includes in particular first name, surname, gender, email address, postal address (master data). We process this personal data with regard to or in connection with the performance of contracts and the provision of our services.

3.2) Receiving our newsletter

From time to time, we send our users news about our projects, our company, our services and products, as well as about third-party projects that we find exciting, provided that you have subscribed to our newsletter (so-called "double opt-in"). We therefore only process your personal data in connection with the sending of our newsletter with your consent. You can unsubscribe from the newsletter at any time, either via the unsubscribe link provided in each newsletter or by sending a message to info@appswithlove.com and thus revoke your consent for the future.

The newsletters are sent with graphics that allow individual measurement such as delivery, open and click-through rates. In addition, emails also contain links that allow for personal analysis. Such analyses are used for quality assurance of the newsletter and to better respond to the interests of the recipients. The data (email address, name if applicable, IP address, date and time of your registration) is stored on the servers of our newsletter mailing provider. However, personal data may not be used by this provider for purposes other than sending emails on our behalf.

The current services of third-party companies that we use to send our newsletter can be found under "Transparency notice on the use of third-party services".

4.2) Cookies

We use cookies on our websites. These are small text files that are downloaded to your device when you visit a website. Some of these (known as session cookies) are necessary to enable us to provide you with the use of certain features. The cookies store how our website is used so that we can analyze, manage, develop and improve our services and to provide you with the best possible user experience.

Most internet browsers automatically accept cookies. You can use personal settings in your browser to determine whether you accept or deactivate cookies or other tracking technologies and whether you want to be warned before these technologies are used. For more information, please use the help function of your browser. Please note that disabling cookies may prevent you from using all the features of our websites and blocking or disabling such features may limit or exclude your use of the website.

The current cookies we use can be found under "Transparency notice on the use of third-party services".

4.3) Analytics

We use third-party services on our website to analyze the use of our website, to compile reports on website activity and to obtain information to improve our services. This gives us a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.). In particular, we collect the IP address of the device (collected and stored anonymously), screen size, device type (unique device identifiers), information about the browser used, location (country only) and the preferred language for viewing our website. Information may also be collected about the use of mouse and keyboard buttons, the date and time of the visit and the pages visited. We have a legitimate interest in this. We only use the services with IP anonymization activated. This means that IP addresses are processed in a shortened form and a direct reference to persons is excluded. We operate these services on our own infrastructure so that no data is transmitted to servers that are outside of our control.

The current third-party services we use for Analytics can be found under "Transparency notice on the use of third-party services". You can object to the storage of a user profile and information about your visit to our website as well as the setting of tracking cookies on the websites of these third-party companies specified in the transparency notice.

4.4) Social Plugins

On our company pages on social media (e.g. Facebook, Instagram, TikTok, YouTube, Twitter and LinkedIn) you will find posts about current developments at Apps with love and our range of services. We use social plugins ("Plugins") from various social networks. When you visit a website that contains plugins, the browser establishes a direct connection with the servers of the respective social network. The content of the plugins is transmitted directly to the browser by the respective social network and integrated into the website by the browser. By integrating the plugins, the social network receives information about how the device used by the user accessed the website.

If you are logged into the respective social network, your visit to our website will be assigned to your account on the respective social network. If you interact with the plugins, for example by clicking the Facebook "Like" button or posting a comment, the corresponding information is transmitted directly to the respective social network and stored there.

Please note that we do not receive any information about the content of the transmitted data or its use by the respective social network. The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as the related rights and setting options for protecting the privacy of the user are governed by the privacy policy of the respective social network.

The current third-party services that we use for social plugins can be found under "Transparency notice on the use of third-party services".

5) Purposes of the processing of personal data

Apps with love as the responsible party collects and processes personal data in particular for the following purposes:

1. For the performance of the contract with you and for the provision of our services and products;

2. For advertising and marketing, such as sending newsletters about current projects from us and/or our partners (only if you have consented to receive mailings);

3. Processing of applications;

4. Optimization of our posts on our social media company pages;

5. Information about new developments at our company and about new service offers;

6. For the operation, security, maintenance and further development of our websites, services, offers and systems;

7. For payment processing;

8. For individual communication with you, such as enquiries and complaints and responding to them;

9. For statistical evaluations, analyses and documentation;

10. To comply with legal requirements, to pursue and implement rights, to defend and enforce legal claims, to combat abuse, fraud and money laundering, for the purposes of legal investigations or procedures to respond to requests from authorities;

11. The sale or purchase of companies and other corporate transactions and the related transfer of users' data for the purpose of continuing the business after the completion of the corporate transaction; and

12. For other purposes, insofar as a legal obligation requires the processing or these were recognizable or indicated from the circumstances at the time of the data collection.

We have a legitimate interest in processing your personal data for the purposes stated. Some processing is also necessary so that we can fulfil our contractual obligations to you or our legal obligations (e.g. retention obligations).

The analysis of technical data for the ongoing optimization of our website appswithlove.com and our apps is carried out on an anonymous and aggregated basis.

6) Disclosure to third parties

As a matter of principle, we do not pass on your data to third parties. Your data, in particular your contact data, will only be disclosed to third parties if the data is public data, if this is necessary in connection with the use or provision of our services and / or to achieve the purposes described in this privacy policy, if the disclosure of data is necessary for the processing of contractual relationships with you, if the disclosure is necessary for the assertion, exercise or defense of our legal claims, if this is done to comply with legal obligations or official requirements or if this is permitted by law. The categories of recipients are our external service providers as well as authorities and courts.

In addition, we use third party software to send our newsletters. By signing up to receive our newsletters, you consent to the transfer of your data to these third parties for the purpose of sending such newsletters.

7) Data disclosure abroad

In connection with a transfer of data to third parties, it is possible that your data will be processed in countries other than Switzerland. If the legal level of data protection in the corresponding recipient country does not correspond to the level of data protection in Switzerland, we take appropriate measures to ensure that a transfer may take place (e.g. by concluding the standard contractual clauses) or that another legally provided option exists (e.g. if you give us your consent).

Please note that if you do not adjust your cookie settings, your data may potentially be transferred to third countries outside the European Economic Area that do not have adequate level of protection (especially the USA). There is a possibility that authorities may access the data without any legal remedy.

8) Storage period and retention period

We only retain personal data for as long as necessary to provide you with our services that you have requested or for purposes for which you have given your consent. Please note that special legal retention periods may apply to certain data. We must retain this data until the end of the retention period. For example, business communication or concluded contracts must be stored for up to 10 years. After that, the data is deleted from our systems. Technical data will be deleted after 5 weeks.

9) Data security and safety notice

We use technical and organizational security measures to adequately protect personal data from unauthorized access, manipulation, loss and destruction and regularly review these measures. We cannot guarantee confidentiality for data transmitted electronically (e.g. by e-mail). Internet, websites and the electronic transmission of data are generally considered insecure in terms of confidentiality and data security. Unauthorized third parties may access information exchanged via the aforementioned channels and data may be damaged or its content changed. We assume no liability for the security of electronically transmitted data.

10) Links to third party websites

Our websites, products, applications and services may contain links to third party websites, products and services. Personal data collected and processed by these third parties is subject to the privacy practices of those third parties. This privacy policy does not apply to third party websites that may be accessed through our website. We encourage you to review the privacy notices of those third parties. We have no control over how these companies comply with data protection requirements.

11) Your rights

Users have legal rights based on the applicable data protection regulations. In particular, they can make use of the rights listed below. To exercise these rights, please contact info@appswithlove.com.

11.1) Information

Users are entitled to submit a request for information. In this case, we will promptly inform you about all personal data processed by the user, including the available information about the origin of the data, the purpose and the categories of personal data processed, about the parties involved in the processing and the data recipient, as well as all other information required by law.

11.2) Correction and deletion

Users are entitled to have incorrect data corrected and/or have their data deleted. With the deletion of a data record, all personal data of the user is deleted, unless deletion is not possible due to a legal or contractual obligation to retain data. Anonymized data of users will continue to be kept in our database and processed for statistics and evaluations.

11.3) Right to restrict processing

Under certain circumstances, users have the right to request that the processing of their personal data be restricted.

11.4) Right of withdrawal

In principle, users have the right to revoke their consent at any time. Data processing prior to the revocation, which was based on the consent, does not become unlawful through revocation.

11.5) Right of appeal

Provided you are resident in a member state of the EU or EEA, you have the right to lodge a complaint with a competent supervisory authority about the way we process your personal data. In Switzerland, you can file a complaint with the Federal Data Protection and Information Commissioner.

Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website shall apply.
Last Update: 5.6.23

Transparency notice on the use of third-party services

We use services from external providers to enable you to use certain functions on the website, to display content and to enable the use and optimization of our newsletter and our apps. Some of the service providers set cookies to enable us to use the services.

Below you will find an overview of the services currently in use:

DigitalOcean
DigitalOcean
101 6th Ave
New York, NY 10013
USA
Intended use: Hosting provider

Google Ads, Google Analytics, Google Tag Manager
Google Ireland Ltd
Google Building Gordon House
4 Barrow St, Grand Canal Dock
Dublin, D04 V4X7
Ireland
Intended use: Advertising & Marketing, analysis of the use of our website

Hotjar
Hotjar Ltd
Dragonara Business Centre, 5th Floor
Dragonara Road
Paceville St Julian's STJ 3141
Malta
Intended use: Analysis of the use of our website

LinkedIn
LinkedIn, Inc.
1000 W. Maude Avenue
Sunnyvale, California 94085
USA
Intended use: Media Embed

Mailchimp
Mailchimp
The Rocket Science Group, LLC
675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308
USA
Intended use: Newsletter distribution and usage analysis

MapBox
MapBox
740 15th St NW
Washington, DC 20005
USA
Intended use: Map view

Meta
Meta Platforms, Inc.
1 Hacker Way
Menlo Park, CA 94025
USA
Intended use: Media Embed

Soundcloud
SoundCloud Global Limited & Co. KG
Rheinsberger Str. 76/77
10115 Berlin
Intended use: Media Embed

TikTok
TikTok Technology Ltd
10 Earlesfort Terrace
Dublin, D02 T380
Ireland
Intended use: Media Embed

Twitter
Twitter, Inc.
1355 Market Street, Suite 900
San Francisco, CA 94103
USA
Intended use: Media Embed

YouTube
Google Google Ireland Ltd
Google Building Gordon House
4 Barrow St, Grand Canal Dock
Dublin, D04 V4X7
Ireland
Intended use: Media Embed

Vimeo
Vimeo, Inc.
555 West 18th St
New York City, NY 10011
USA
Intended use: Media Embed