It is essential to correct, improve or omit everything and anything that could be misconstrued to even the smallest extent or might be unclear for the user. In the concept and design, we placed great value on achieving the intended aim with as little interaction as possible. Usability was our top priority, especially since the app would also be used by those with less experience in mobile devices and older people, perhaps with weaker eyesight.
It is often the case these days that a visit to the doctor is only for the purposes of “picking up” a medical certificate or prescription so that the required medication can be dispensed. This and other points speak to the eedoctors app having a real chance on the market. The following reasons justify eedoctors:
No matter where I am currently, as long as I have an internet connection, I can reach a competent doctor via video chat – out hiking, on holiday, on a ski trip or at home from my sofa.
No more hassle of trying to get an appointment and then facing long waiting times in overfilled waiting rooms.
Open right through from 8am until 9pm. In the long term, availability 24/7 to be offered.
eedoctors is also available at any time by email when I have questions.
I receive a reclamation receipt for Swiss health insurance companies to my smartphone immediately after the consultation and can deal with billing easily.
