Haustech Mobile is the simple and modern ordering system of Pestalozzi Haustechnik. More than 44,000 domestic technology products are available in the app and can easily be ordered - directly to the construction site or to the corresponding warehouse. 

Pestalozzi Haustechnik, one of four Pestalozzi AG divisions, specializes in plumbing, heating, utilities and civil engineering. In the store, they carry a wide range of domestic technology products and are a competent contact for all building services issues.

Modernize and Update the App

The existing app was developed in 2012 and never developed further. Instead, the focus was on the e-shop, which developed positively thanks to new, improved functionalities. There was a great need to be able to use the additional functions from the new e-shop in the app as well.

Meeting the Needs of the Users

To ensure that the app meets the needs of the end users, user research was conducted in different variants. 

Qualitative and quantitative surveys were conducted to analyze usage behavior and use cases. Based on these results and the existing requirements, a clickable prototype was then built. This method allows one to test the concept and functionalities with the target group without already having to do programming efforts. With the prototype, app testing was carried out directly on site, i.e. on construction sites or in warehouses. 

Testing is a good way to check whether difficulties arise with the operating concept, the concept can be validated, and important input from the target group can be collected.

Through the various and broadly based user research activities, important findings were collected. For example, that offline mode is enormously important, since reception in warehouses or on construction sites is not always good or even non-existent.

What was Created

The Haustech Mobile App offers the following functions and information:

• Login with existing Pestalozzi E-Shop login.

• Orders from construction site and warehouse

• Selection of stored objects and delivery addresses

• Intelligent search with filters and synonyms

• Stock and availability of products

• Technical information for over 40'000 products

• Easy inventory of the warehouse

• Favorites list

How this is Received by the Users

The Pestalozzi Haustech app was an exciting project for us that was a lot of fun because we were able to work very closely with the customer and the end users. This helped enormously to develop a product that is well received by the target group and is actively used.