Pestalozzi Haustech Mobile

Pestalozzi Haustech mobile App

Pestalozzi Haustech Mobile

Ordering Domestic Technology Products Smarter than Ever Before
Ordering over 44,000 domestic technology products simply via app - made possible by Pestalozzi Haustech Mobile.
Client
Pestalozzi AG
Year
2021
Categories
Concept and Design, Project Management, Software Development, User Research
Links

Haustech Mobile is the simple and modern ordering system of Pestalozzi Haustechnik. More than 44,000 domestic technology products are available in the app and can easily be ordered - directly to the construction site or to the corresponding warehouse. 

Pestalozzi Haustechnik, one of four Pestalozzi AG divisions, specializes in plumbing, heating, utilities and civil engineering. In the store, they carry a wide range of domestic technology products and are a competent contact for all building services issues.

Modernize and Update the App

The existing app was developed in 2012 and never developed further. Instead, the focus was on the e-shop, which developed positively thanks to new, improved functionalities. There was a great need to be able to use the additional functions from the new e-shop in the app as well.

Meeting the Needs of the Users

To ensure that the app meets the needs of the end users, user research was conducted in different variants. 

Qualitative and quantitative surveys were conducted to analyze usage behavior and use cases. Based on these results and the existing requirements, a clickable prototype was then built. This method allows one to test the concept and functionalities with the target group without already having to do programming efforts. With the prototype, app testing was carried out directly on site, i.e. on construction sites or in warehouses. 

Testing is a good way to check whether difficulties arise with the operating concept, the concept can be validated, and important input from the target group can be collected.

One of the warehouses where user testing was performed.

Through the various and broadly based user research activities, important findings were collected. For example, that offline mode is enormously important, since reception in warehouses or on construction sites is not always good or even non-existent.

What was Created

The Haustech Mobile App offers the following functions and information:

  • Login with existing Pestalozzi E-Shop login.

  • Orders from construction site and warehouse

  • Selection of stored objects and delivery addresses

  • Intelligent search with filters and synonyms

  • Stock and availability of products

  • Technical information for over 40'000 products

  • Easy inventory of the warehouse

  • Favorites list

How this is Received by the Users

The Pestalozzi Haustech app was an exciting project for us that was a lot of fun because we were able to work very closely with the customer and the end users. This helped enormously to develop a product that is well received by the target group and is actively used.

Marsel Tomic

"After redesigning & redeveloping our Pestalozzi ordering app with Apps with love, user numbers increased by 102%. The focus on usability and UX has definitely paid off."

Marsel Tomic, Project Manager Pestalozzi

Project Team

Michael Schranz

Michael Schranz

Senior Consultant Strategy & Products
Overview
Roman Hofer
Roman Hofer
Co-Head of Project Management
Always has a smile on his face and is ready to crack a joke, but when it's serious you can rely on him like no other. When he's not out in the fresh air with his phone to his ear, you're sure to find him on a bike trail.
Raphael Neuenschwander
Raphael Neuenschwander
iOS Development & Solution Architecture
The nicest guy on earth with an accent to die for. If we were childless, we would adopt him. Plus, he’s an absolute professional when it comes to bits & bytes.
Nick Gerber
Nick Gerber
Concept & Design
He knows every shortcut and every Easteregg, there's not a single software tool that he hasn't already tested and sworn at. The clear winner: Notion. He uses it to work in such a structured way that, in addition to conceptualizing, designing and developing websites, he has time to ask the really important questions in life. For example, who tops the own goal statistics in table soccer.
Olivier Oswald
Olivier Oswald
CTO | Co-Founder
His hair is well insured and is testimony to IT experience from the very earliest days of this art. There is no technical challenge that he hasn’t already faced at one time or other. It goes without saying that he has guru status and can generate WLAN through meditation.
Milena Rutz
Milena Rutz
Head of User- and Innovation Research
She uses scientific methods to find the key issues that are all decisive for hit or flop. You’d better listen to her and do exactly what she says: her know-how is worth its weight in gold.
Michael Schranz
Michael Schranz
Senior Consultant Strategy & Products
In Michael, superhuman marketing and business know-how are tightly crammed into one person. Two green thumbs and a previous life as a builder make him survivor of the fittest. But careful: he’s not only the master of the art of speed pitching and public speaking but also of the filibuster.
Maya Walther
Maya Walther
Marketing & Sales, UX-Writing
Highly qualified know-how, pragmatism, efficiency, creativity: she has it all. Fresh texts and new ideas lift our marketing team to the next level.

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