Travel Admin was developed for the needs of travellers from Switzerland: the app offers travel information, contact information for embassies and consulates, and the latest info on the security situations in more than 200 countries.
«Offering Swiss citizens travelling or living abroad good and easily accessible services via the latest digital technologies is a key priority for the FDFA, and it is very important to me personally.»
Ignazio Cassis
The Travel Admin app was developed to make it easier for travelers to prepare for a stay abroad and to provide them with helpful information and functions while on the road.
Upcoming trips as well as fellow travelers and emergency contacts can be added to the Travel Admin App. This makes it easier for the FDFA to locate and contact people in the event of a crisis in the destination country or if the security situation deteriorates significantly. In addition, the recorded travel data can be easily shared with family and friends.
The Travel Admin app offers access to the latest travel advice provided by the FDFA. There is also a map view with the contact details of Swiss representations abroad that offer services for Swiss nationals. Information such as the address, opening hours, telephone numbers and e-mail address are displayed for the selected embassy or consulate. The emergency numbers of the respective country of travel are also displayed (fire department, police, ambulance).
Thanks to the travel checklists, which can be added to according to your own requirements, nothing is forgotten. Documents such as passport copies, travel plans or insurance policies can also be stored in the checklists. An individual checklist can be assigned to each trip.
What to do if you suddenly lose your passport abroad? Is the country of residence safe? Who can you contact in the event of an accident? These and other questions arise before or during a trip. The FDFA Helpline is the point of contact for difficulties during a trip abroad and can be reached via Travel Admin via Skype, phone or e-mail 365 days a year, 24 hours a day.
The first version of the Travel Admin App was released in 2019 and was presented by Federal Council member Ignazio Cassis, Chairman of the Federal Department for Foreign Affairs, together with Johannes Matyassy, Director of the Consular Directorate of the FDFA.
After the initial release, the app was continuously improved and developed further. Based on extensive tests, interviews and feedback from users, the app was finally completely redesigned. Version 3.0 with a new design and improved functionalities was released in February 2024.
In addition, a widget has been developed with which the local emergency numbers can be accessed directly from the home screen.
«With Apps with love, we have a great partner company for the Travel Admin app at our side. Thanks to the input and contributions from Apps with love, we have been able to continuously revise and improve the app. The uncomplicated and simple collaboration is particularly enjoyable.»
Thileepan Rajah, Project Manager at the Federal Department of Foreign Affairs
